‘Sorry for taking so long to get back to you!’
‘Sorry I didn’t have time this week to finish it.’
‘SO sorry about that, I’ll double-check next time.’
‘Sorry, it won’t happen again.’
In one of the earliest days of my career, my boss stood over me, peered down at my laptop screen and said: “Never say sorry in an email.”
Like Tarzan in the jungle, in my format…